Contact us
Last updated 13 August 2026
The quickest way to reach us is email — write to hello@learntheimpossible.com and a real person will read it. We aim to reply within two working days.
Membership and billing
If you are already a member, your billing page handles the common jobs on its own: changing plan, updating your card, and cancelling. Refunds and the free trial are covered in the Refund Policy.
For anything that page cannot do, email hello@learntheimpossible.com from the address on your account where you can — it lets us find you without a round of security questions.
Technical problems
Tell us what you were doing, what you expected, and what happened instead, plus the device and browser you were using. A screenshot usually saves a day of back-and-forth. Send it to hello@learntheimpossible.com.
Affiliate programme
Terms, commission and payouts are set out on the affiliate page, and the rules are in the Affiliate Terms. Questions about a specific payout should come from the email on the affiliate account.
Press and partnerships
For interviews, bookings, brand partnerships and press enquiries, email hello@learntheimpossible.comwith “Press” in the subject line and we will route it to the right place.
Privacy and your data
To ask what we hold about you, or to have it corrected or deleted, email hello@learntheimpossible.com. What we collect and why is set out in the Privacy Policy.
Company details
Learn The Impossible · Registered address available on request.