Contact us

Last updated 13 August 2026

The quickest way to reach us is email — write to hello@learntheimpossible.com and a real person will read it. We aim to reply within two working days.

Membership and billing

If you are already a member, your billing page handles the common jobs on its own: changing plan, updating your card, and cancelling. Refunds and the free trial are covered in the Refund Policy.

For anything that page cannot do, email hello@learntheimpossible.com from the address on your account where you can — it lets us find you without a round of security questions.

Technical problems

Tell us what you were doing, what you expected, and what happened instead, plus the device and browser you were using. A screenshot usually saves a day of back-and-forth. Send it to hello@learntheimpossible.com.

Affiliate programme

Terms, commission and payouts are set out on the affiliate page, and the rules are in the Affiliate Terms. Questions about a specific payout should come from the email on the affiliate account.

Press and partnerships

For interviews, bookings, brand partnerships and press enquiries, email hello@learntheimpossible.comwith “Press” in the subject line and we will route it to the right place.

Privacy and your data

To ask what we hold about you, or to have it corrected or deleted, email hello@learntheimpossible.com. What we collect and why is set out in the Privacy Policy.

Company details

Learn The Impossible · Registered address available on request.